Titan Fitness Returns & Exchanges
We stand by the quality of our equipment and offer a 30-day return policy to ensure you have the best gear for your training goals. If you are not completely satisfied with your purchase, we are here to help you coordinate a return or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process.
Prepare the Equipment
Ensure all items are in their original packaging and include all bolts, attachments, and manuals originally provided.
Ship It Back
Affix the provided return shipping label to your package and drop it off at an authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing